Salary £25,731
Location London
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This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Job title: Administrator

Contract: Permanent (commencing January 2025)

Salary: Grade 3. Appointments for this role will generally be made at £25,731 (Please note, for internal applicants the salary will be reflected by pay and reward policy)

Location: Regent's Park, London 

Working arrangements: Full time, 35 hours per week. Standard working hours between 9am – 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office

The Federation is looking for an Administrator to join the Portfolio Pathway team.

About the Federation

The Federation of Royal Colleges of Physicians, based in the UK and with an international reach, is a collaboration between the Royal College of Physicians of Edinburgh, Royal College of Physicians of Glasgow and Royal College of Physicians of London. Collectively, the colleges represent more than 60,000 physicians worldwide. They provide an invaluable professional network, opportunities to share best practice and ongoing educational opportunities for physicians in the UK and around the world.
The Federation develops and deliver services to support doctors at every stage of their careers, including:

  • Examinations (Membership of the Royal Colleges of Physicians of the UK – MRCP(UK)
  • Training (Joint Royal Colleges of Physicians Training Board – JRCPTB)
  • Continuing Professional Development (CPD)

Purpose and scope

Key responsibilities

  • Administrative support: Supporting physicians with either/or combination of the examination process, trainee services and CPD activities
  • Communication and customer service: Communicate clearly and effectively, providing exceptional customer service when responding to enquiries from stakeholders by email, phone, social media and/or in person
  • Report writing: You will write detailed reports that present information in a clear and accurate manner
  • Database management: Updating databases and ensuring that records are up to date
  • Other: Some packing and shipping exam materials might be a part of your role

About you

  • Able to provide excellent customer service to stakeholders at all levels
  • Effective written and verbal communication skills
  • Able to safeguard confidential information and handle sensitive information appropriately
  • Able to use general office software and technology and able to learn how to use particular software, technology and systems
  • Accurate data entry and good attention to detail
  • Interacts with staff and other professions with respect for difference and diversity
  • Demonstrates flexibility and adapts to agreed changes and new ways of working positively, effectively and completely
  • Able to prioritise and manage your workload according to importance and urgency and remains focused on routine tasks and understands why achievement is important
  • Demonstrates an ability to work to deadlines and to agreed standard operating procedures

For more information about the role, please view the job description.

How to Apply

To apply, please submit your CV and a supporting statement outlining how your skills and experience meet the job description. Please note that applications received without a supporting statement will not be shortlisted. If you have any queries about the application process or the role, please email recruitment@rcp.ac.uk

Expected closing date: 5pm, 20 November  

Interview date: TBC – shortlisted candidates will be contacted via email and invited to interview

Start date: This role commences in January 2025

Please note that this is a critical role which we want to appoint as soon as possible. We will review applications upon receipt, and we intend shortlist and invite candidates to attend an interview whilst the advert is still live. We therefore recommend early applications as the vacancy may close before the listed closing date.


The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.


 

Who we are

The Royal College of Physicians (RCP) is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518 by King Henry VIII. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.

Buy
annual leave

Mental health activities
and sessions

Enhanced pension
scheme

Health cash plan and employee discounts

  • Dr Mumtaz Patel
  • RCP President

"I am passionate about supporting our current and next generation of physicians with an aim to improve patient care for all. Our strategic mission is educating, improving and influencing health care design and delivery".

  • Anna Johnson
  • Exams Coordinator

“As a working mum, the RCP has gone above and beyond in helping me to achieve a work life balance. I have never been made to feel that I have to make a choice between work and family life.”

  • Chiraag Panchal
  • Executive Director of People and Culture

"Working at the RCP, my team and I have undertaken significant projects and initiatives that have shaped our workplace culture and HR strategies".

  • Anna Johnson
  • Exams Coordinator

“As a working mum, the RCP has gone above and beyond in helping me to achieve a work life balance. I have never been made to feel that I have to make a choice between work and family life.”

  • Craig Gunderson
  • Internal Communications Manager

"The RCP has a positive and inclusive culture. Everyone’s opinion is valued, regardless of their role, and everyone has the chance to get involved in things that are important to them".

  • Cameron Carby
  • IT Desktop Support Analyst

“Starting as an apprentice, I gained a lot of exposure to various systems and had considerable levels of responsibility. This quickly developed my skills and boosted my self-confidence allowing me to take on further projects and responsibilities."